In Germany and some other parts of the world, my "customer effort score" multiple options needs to have the opposite order
80% of all countries it's:
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
But in Germany it would be
Strongly Agree
Agree
Neutral
Disagree
Strongly disagree
ANyway I can achieve this in a smart and clever way without having to create two different questions and then do all kind of clumbsy stuff to merge the scores/results into 1 column again? :neutral:
Thanks!
Best answer by mcoverdale
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