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Qualtrics
Author Bio
Qualtrics, the leader and creator of the experience management category, is a cloud-native software platform that empowers organizations to deliver exceptional experiences and build deep relationships with their customers and employees.
With insights from Qualtrics, organizations can identify and resolve the greatest friction points in their business, retain and engage top talent, and bring the right products and services to market. Nearly 20,000 organizations around the world use Qualtrics’ advanced AI to listen, understand, and take action. Qualtrics uses its vast universe of experience data to form the largest database of human sentiment in the world. Qualtrics is co-headquartered in Provo, Utah and Seattle.
Articles attributed to Qualtrics
A timeline of the gender pay gap in the United States
Is the gender pay gap real? Although the pay gap has gotten slightly better over the past several decades, the gender pay gap is real, and past legislation has only done so much to minimize it. The Eq...
By Qualtrics
Qualtrics again named a Leader in 2024 Gartner® Magic Quadrant™ for Voice of the Customer report
The Gartner® Magic Quadrant™ for Voice of the Customer (VoC) 2024 report has been published, and we’re proud to reveal that Qualtrics has been named a Leader in the VoC market once again. In t...
By Qualtrics
Qualtrics named a Voice of the Customer (VoC) Leader in IDC MarketScape report
The IDC MarketScape noted, “Qualtrics has been an industry pioneer and an innovator in the structured customer listening market and has grown significantly to offer full services across the listen, ...
By Qualtrics
New Qualtrics-Epic Collaboration Supports More Empathetic, Personalized Care
Qualtrics experience data can now be embedded into electronic health records through Epic Qualtrics has entered into a new collaboration with Epic to embed patient experience data from Qualtrics d...
By Qualtrics
Tools, Timber, and Trust: Secrets behind Mitre 10's CX excellence
From gardening inspiration and DIY advice to thousands of quality tools under its roof - Mitre 10 New Zealand has always bet big on putting their customers’ needs first. How did it become New Zealan...
By Qualtrics
Seamless, simple, scalable: How bolttech is elevating insurance with better CX
Added travel insurance when you bought flight tickets recently? Purchased Samsung Care+ device protection when you upgraded to the latest Samsung Galaxy? Or perhaps you added loan protection with Home...
By Qualtrics
Psychological safety in the workplace
When employees feel safe to challenge the status quo, they bring new, innovative ideas to the table. But without psychological safety at work, your employees won’t speak up – and your organization...
By Qualtrics
BHP: Optimising candidate experience to unearth millions in productivity gains
When you’re hiring for some of the most specialised skill sets in the tightest labour market, you need to get every element of your candidate experience right. At the X4 on Tour Sydney event, Nathan...
By Qualtrics
Qualtrics named in Forrester Wave™ Conversation Intelligence for Customer Service (CICS) report
See how Qualtrics stacks up against the most significant vendors. The results of The Forrester WaveTM: Conversation Intelligence for Customer Service, Q3 2023 are in — and Qualtrics has been name...
By Qualtrics
Countries ranked by the percentage of the workforce who are women
Which nations around the world have the most women in the workforce? See how 180 countries rank for their percentages of female workers in this chart created by the Qualtrics team. The women in the...
By Qualtrics
Which brands have the most loyal customers?
Many companies will do anything they can to get insights into what compels customers to make their purchasing decisions. From analyzing customer behavior and market research to website analytics, lear...
By Qualtrics
Seats upright, trays stowed: Virgin Australia takes off with customer-led innovation
Virgin Australia had been a fierce competitor in the Australian aviation landscape for more than 20 years when the global pandemic rocked the world. Here’s how the airline doubled down on customer-c...
By Qualtrics
From the showroom to the home and beyond: How Freedom united its entire team to deliver better CX
Having data is one thing. Putting it in the hands of the team to take action is another. Here’s how Freedom - a major furniture and homewares retailer across Australia and New Zealand - galvanised i...
By Qualtrics
The diversity of the top 50 Fortune 500 CEOs over time
Corporate America is historically known for having a majority of white male CEOs, particularly Fortune 500 CEOs. While the corporate world still has a long way to go to be more inclusive, in recent ye...
By Qualtrics
IDC names Qualtrics a leader in employee experience
The results of IDC MarketScape: Worldwide Employee Experience 2023 Vendor Assessment are in, and Qualtrics have been named a ‘Leader’ in this year’s report. See why they named us a Leader and le...
By Qualtrics
