Author Bio

Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee, and brand—on one platform.

Over 12,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands.

Articles written by Qualtrics

How employee experience will shape the war for talent

Over the past 15 months, organizations have learned that remote work — and the flexibility that comes with it — has become a fundamental part of the employee experience. Flexibility is now one ...

7min read

New research finds that stress & burnout are the main reasons more than half of leaders plan to leave their jobs in the next year

More people are leaving their jobs right now than have in the last 20 years, and job openings in the United States have reached a high, according to a recent report from the U.S. Department of Labor. ...

8min read

8 tips for running effective meetings in a hybrid world of work

In the future of work, leaders will need to ensure all employees – regardless of where they work – feel included. Here’s how workplace technology can help you design effective meetings for the n...

7min read

Return to the office: Why listening is critical

Plan your return to the office – and design a workplace where every voice can be heard – with insights from your employees. Pre-pandemic, 91% of our employees worked from an office. And overni...

7min read

The future of events is hybrid — here’s how to get the perfect balance of virtual and in-person events in 2021 and beyond

According to our latest research, in-person events will overtake virtual events in popularity by 2022. Explore the findings of our global report, including what they mean for your region, and why a 'h...

10min read

The role of choice architecture in designing experiences

Learn more about the history of choice architecture, the six key elements that make it up, and how you can apply choice architecture to design better experiences for your customers, employees, and oth...

13min read

How our phones affect our work-life balance

When the pandemic hit, many of us were suddenly asked to merge our work space and our personal space into one — but not just physically. As we (literally) brought our work home with us, it became mo...

7min read

Nebraska Medicine: Using Qualtrics to listen, improve, and engage

“Engagement is a point in time metric,” explains Brian Jefferis, Talent Management Senior Analyst, Nebraska Medicine. “There’s a short lifespan – or half-life – for engagement data as it r...

5min read

Experience Symposium 2021: 3 government highlights

The public sector track of the Experience Symposium saw thought leaders and practitioners explore everything from the role of transparency in building trust in government, to enabling public sector em...

6min read

3 things we learned about student experience at the Experience Symposium

At the Qualtrics Experience Symposium, we heard from thought leaders and educators about new approaches to student experience that spanned everything from supporting student well-being and improving t...

6min read

QR codes for exceptional in-store customer experience

2020 certainly delivered some surprises. One was the resurrection of the QR code, which went from being a quaint-but-clunky marketing device in the early 2000s to a slick, touchless solution, invaluab...

7min read

The bumper collection of 20 experience design books

If you’re new to experience design or a seasoned expert, our curated list is packed full of our favorite books that give you outstanding UX inside information. User experience (UX) is not just on...

13min read

The Future of College Sports: New Study Reveals How Athletic Directors and Administrators Can Enhance the College Football Experience

The future of sports is facing an experience transformation. The events of 2020 forced leagues to think differently and create new ways to engage with fans and staff. Externally, the fan experience...

5min read

3 times experience design delivered breakthrough results

Pinterest: Understanding and responding to creators’ needs In internet years, Pinterest is a veteran. Founded in 2009, its first incarnation was as a place to ‘pin’ or save things you found on ...

6min read

10 hiring trends recruiters need to know in 2021

The pandemic has changed the way we work – and the way we hire. In turn, talent acquisition teams must adjust to meet the evolving expectations of candidates if they want to continue to attract and ...

6min read