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Qualtrics

Author Bio

Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee, and brand—on one platform.

Over 12,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands.

Articles written by Qualtrics


Employees who feel aligned with company values are more likely to stay

Employees who say their company’s mission, vision and values align with their own are far more likely to recommend their employer as a great place to work (70% vs. 25%) and to say their work gives t...

5min read


How to understand every employee’s journey across all touchpoints

How employees evaluate their experience is a result of many touchpoints along a journey. Our 2022 Employee Experience Trends research shows a clear relationship between how employees evaluate their ov...

7min read


What’s keeping employees from going back to open offices

Businesses are bringing employees back to the office, and it’s clear that expectations have changed. While 67% of remote and hybrid workers plan on returning to the office this year, only 13% plan t...

6min read


Get the help you need without leaving the XM Platform with dynamic support

We’re excited to introduce a great new feature to the XM Platform – a Dynamic Help Window. It makes it faster to get the help and support you need when using Qualtrics. Need a hand choosing the ri...

2min read


How Community Health Network is providing the best caregiver experience

Leaders from Community Health Network share their experiences with EX25, the groundbreaking Qualtrics framework for managing employee experience. Community Health Network is an integrated healthcar...

4min read


Technology challenges in the workplace

The 2020/21 COVID-19 pandemic drove a digital transformation and forced many businesses to listen to their employees’ workplace technology demands. Moving into 2022 and beyond, you can use employee ...

13min read


Qualtrics support team wins Silver Stevie® Award…again!

The Qualtrics Support team has been recognized for a second straight year in the Stevie® Awards — the world’s top honors for customer service and contact center professionals. And the category? B...

3min read


Here's why some workers don’t feel rejuvenated after taking vacation

Vacation time is an important way for employees to recharge their mental and emotional batteries before returning to work. But new Qualtrics research shows that nearly half (49%) of employed Americans...

4min read


Your guide to stress management at work

How can business leaders manage workplace stress? What better way to do this than by creating a work environment and company culture that avoids stress altogether? Here’s what you need to know. U...

12min read


Competitive benchmarking: Best practice guide

What is competitive benchmarking, and how can you use it to get ahead of your competition? Read on to learn how to create KPIs that effectively chart success and the best practices for developing a co...

11min read


3 steps to take on proactive outreach through social media

So, you say you’re already doing a great job using social media? Fantastic! Social channels are great for promoting your brand, building relationships, enhancing the customer experience, and even fo...

6min read


4 examples of negative tone of voice you should never use

A lot of businesses struggle with their tone of voice over social. It is hard to balance between following the common rules and staying creative at the same time. Your tone of voice represents the voi...

3min read


6 customer signals that every product manager should listen to

Too often, Product Managers develop products and hope they will resonate with customers. Here are six signals that you can find within your customer feedback that can help product teams develop the pr...

2min read


Top 3 Social Media Marketing Goals for Twitter

Twitter, the highly popular 140 characters microblogging platform, currently has over half a billion active users. Twitter’s CEO, Dick Costolo, has the ambitions to make the social network the “wo...

5min read


How to help employees feel safe and well at work

As many organizations start to reopen offices, employee safety and well-being are top priorities. And employees agree. Here’s how to help keep your people feeling safe, well and supported, wherever ...

5min read