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Qualtrics, the leader and creator of the experience management category, is a cloud-native software platform that empowers organizations to deliver exceptional experiences and build deep relationships with their customers and employees.

With insights from Qualtrics, organizations can identify and resolve the greatest friction points in their business, retain and engage top talent, and bring the right products and services to market. Nearly 20,000 organizations around the world use Qualtrics’ advanced AI to listen, understand, and take action. Qualtrics uses its vast universe of experience data to form the largest database of human sentiment in the world. Qualtrics is co-headquartered in Provo, Utah and Seattle.

Articles attributed to Qualtrics


New Qualtrics-Epic Collaboration Supports More Empathetic, Personalized Care

Qualtrics experience data can now be embedded into electronic health records through Epic Qualtrics has entered into a new collaboration with Epic to embed patient experience data from Qualtrics d...

By Qualtrics


Tools, Timber, and Trust: Secrets behind Mitre 10's CX excellence

From gardening inspiration and DIY advice to thousands of quality tools under its roof - Mitre 10 New Zealand has always bet big on putting their customers’ needs first. How did it become New Zealan...

By Qualtrics


Seamless, simple, scalable: How bolttech is elevating insurance with better CX

Added travel insurance when you bought flight tickets recently? Purchased Samsung Care+ device protection when you upgraded to the latest Samsung Galaxy? Or perhaps you added loan protection with Home...

By Qualtrics


Psychological safety in the workplace

When employees feel safe to challenge the status quo, they bring new, innovative ideas to the table. But without psychological safety at work, your employees won’t speak up – and your organization...

By Qualtrics


BHP: Optimising candidate experience to unearth millions in productivity gains

When you’re hiring for some of the most specialised skill sets in the tightest labour market, you need to get every element of your candidate experience right. At the X4 on Tour Sydney event, Nathan...

By Qualtrics


Qualtrics named in Forrester Wave™ Conversation Intelligence for Customer Service (CICS) report

See how Qualtrics stacks up against the most significant vendors. The results of The Forrester WaveTM: Conversation Intelligence for Customer Service, Q3 2023 are in — and Qualtrics has been name...

By Qualtrics


Countries ranked by the percentage of the workforce who are women

Which nations around the world have the most women in the workforce? See how 180 countries rank for their percentages of female workers in this chart created by the Qualtrics team. The women in the...

By Qualtrics


Which brands have the most loyal customers?

Many companies will do anything they can to get insights into what compels customers to make their purchasing decisions. From analyzing customer behavior and market research to website analytics, lear...

By Qualtrics


Seats upright, trays stowed: Virgin Australia takes off with customer-led innovation

Virgin Australia had been a fierce competitor in the Australian aviation landscape for more than 20 years when the global pandemic rocked the world. Here’s how the airline doubled down on customer-c...

By Qualtrics


From the showroom to the home and beyond: How Freedom united its entire team to deliver better CX

Having data is one thing. Putting it in the hands of the team to take action is another. Here’s how Freedom - a major furniture and homewares retailer across Australia and New Zealand - galvanised i...

By Qualtrics


The diversity of the top 50 Fortune 500 CEOs over time

Corporate America is historically known for having a majority of white male CEOs, particularly Fortune 500 CEOs. While the corporate world still has a long way to go to be more inclusive, in recent ye...

By Qualtrics


IDC names Qualtrics a leader in employee experience

The results of IDC MarketScape: Worldwide Employee Experience 2023 Vendor Assessment are in, and Qualtrics have been named a ‘Leader’ in this year’s report. See why they named us a Leader and le...

By Qualtrics


How Rivian is revolutionizing the EV purchasing experience

Rivian is completely revolutionizing the electric vehicle (EV) market, and in the process, they’re also innovating on the experience of purchasing a new vehicle. Find out why they’re a Breakthroug...

By Qualtrics


7 reasons Disney Streaming is an XM leader

The Walt Disney Company has long been the gold standard when it comes to experiences. And with their streaming service, they’ve infused “Disney magic” with next-level home-entertainment experien...

By Qualtrics


The fresh insights people: Scaling research at Woolworths Group

With an average of over 20,000 products in each of its 1,250+ stores that sees 23 million visitors per week, there’s a lot the Woolworths Group wants to know to better serve their customers. Learn h...

By Qualtrics