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Link playing up

  • 25 March 2020
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Hi guys, so i'm a student creating a survey for my dissertation - i have two variations of my survey - one variation works perfectly, the other when clicked takes you to a section in the survey which is a few questions in (so essentially skips out the first couple of pages). However this doesn't occur if you copy and paste the link into google chrome. Is it something to do with the browser? As the default browser it takes you to Microsoft edge. Here are the survey links - the 'Positive' is the one with the issue :)

https://bournemouthpsych.eu.qualtrics.com/jfe/form/SV_9HmbbpWbo08gMzH Positive

https://bournemouthpsych.eu.qualtrics.com/jfe/form/SV_231IpjAIbjkVtYh Negative
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Best answer by LaurenK 24 April 2020, 18:48

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LaurenK
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Hey Ailbe! If you have not yet already, we'd recommend first trying to clear your browser cache and cookies, or try opening the survey in an incognito window. If that doesn't work, be sure to reach out to our Support team, as they are best equipped to troubleshoot your survey and possible survey flow!

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