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EXPERIENCE DUBAI

Discover how the Middle East's biggest brands create breakthrough experiences during uncertain times

Tuesday 25 October 2022 // 9.00am GST


JOIN OTHER BUSINESS LEADERS FOR THE UAE’S LARGEST EXPERIENCE MANAGEMENT EVENT IN 2022.

Experience Dubai

Experience Dubai


At Experience Dubai, hear from top brands and Qualtrics leaders on how you break through the noise and solve the biggest challenges facing your business. From employee burnout to skyrocketing consumer expectations, we’ll look at how you get laser-focused on the experiences that will help you keep customers and employees – and keep them happy.

Throughout the event, you’ll get the chance to connect with peers, share ideas, and learn how other businesses are designing experiences that deliver real ROI.


  • Explore how superior experiences are the differentiating factor for brands during tough times

  • Hear from Bruce Temkin on how leaders navigate upheaval and continue to deliver for customers and employees

  • Discover how top brands are able to focus on what matters most to their customers and employees

  • Take a look at the technology that helps you to turn vast amounts of customer data into action

 

Agenda:


9.00AM– 10.00AM – Registration & Breakfast

10.00AM  – XM: The New Competitive Advantage // William O’Neill – Head of Middle East at Qualtrics

10:30AM – Customer story with New Metrics and PROVIS // Ahmed ElSaadi – CX Director at Provis & Rami Haffar – Principal Analyst at New Metrics

11.00AM  –  Navigating Uncertain Times // Bruce Temkin, Head of XM Institute

11.30AM –  Networking Break

12.00PM – Customer Story with Majid Al Futtaim // Gregoire Charpe-Civatte – Group Director CX & Innovation at MAF

12.30PM – Connecting the Employee and Customer Experience // Qualtrics Solution Strategists

1.00PM – Networking Lunch

Location:


The Address Dubai Mall, Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai

Cost:


Free

Additional Session


2.00PM – Procurement Extra Session – please contact  to register

Speakers


William O’Neill // Head of Middle East, Qualtrics

Ahmed ElSaadi

Rami Haffar // Principal Analyst, New Metrics

Bruce Temkin

Bruce Temkin // Head of the Qualtrics XM Institute, Qualtrics

Gregoire Charpe-Civatte // Group Director CX, MAF

Sarah Martin

Sarah Martin // Sales Engineer, Qualtrics

Ahmad El Saadi // Senior Manager – Customer Experience, Provis

Barrie Crow // Solution Strategist, Employee Experience

Dario Nabavian // Solution Strategist, Customer Experience

date

25 October 2022

Add to Calendar >

time

9.00AM – 2.00PM GST

location

The Address Dubai Mall, Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai

By registering for this event you agree to allow Qualtrics to share and process your personal data for purposes of follow-up with regard to the content of this event, in accordance with our Privacy Statement.