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Qualtrics Virtual CX Forum for Online Retail // 13 April

April 13, 2022 / 11am BST

Qualtrics's first user forum for our Online Retail community. Hear from industry leaders themselves on how they have driven success through their CX programs, learn best practices on how you can develop your own story and have a platform to share your own thoughts and experiences. Featuring an interview with Ross Perry – CX, Change and Transformation Manager, Samsung.

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Picture of Ross Perry

Ross Perry

Customer Experience, Change Management and Transformation Manager, Samsung

Picture of Nan Russell

Nan Russell

Experience Management Scientist with a 10 year history in retail experience consulting, Qualtrics

Picture of Matt Trickett

Matt Trickett

Customer Experience Solution Strategy, Qualtrics

More than 18,000 brands and 99 of the top 100 business schools use Qualtrics