Customer Experience
Gartner Market Guide for Voice-of-Customer Applications (VoC)

Qualtrics named a Leader in Gartner’s Magic Quadrant for Voice of the Customer

Qualtrics has been named a Leader in Gartner’s inaugural 2020 Magic Quadrant for Voice of the Customer (VoC)*. Qualtrics’ placement in the report is a result of Gartner’s evaluation of its ability to execute, where Qualtrics is the highest-rated vendor, and completeness of vision among other vendors in Voice of the Customer platform.

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*Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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