Webinar
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Meet students where they are: An omnichannel approach to elevating the student experience

Thursday, May 29th   |  
1 PM
EDT   |  
1 hour

Today's digitally native students expect seamless experiences across all their interactions with an institution - from web to social to calls and everywhere in between. To stay relevant, institutions must adapt to these changing expectations. Yet many struggle because traditional data alone can't capture the full student journey. This webinar will demonstrate how an omnichannel strategy breaks down those silos, providing a holistic view of the student journey and empowering departments to deliver exceptional, data-driven experiences that contribute directly to institutional goals.


Join this webinar to learn

    • Understanding omnichannel in education: What omnichannel means and how it translates into tangible benefits in student enrollment, satisfaction, and retention.
    • Listening across channels: How to gain a comprehensive understanding of the student experience by listening across channels and integrating that information into a single view.
    • Data-driven action: Using omnichannel data and analytics to gain student insights for informed decisions, closing the loop, and effective resource allocation.

Featuring

Qualtrics

Dr. Katie Johnson

VP of Education Strategy

Dr. Katie Johnson leads the education strategy at Qualtrics, bringing over a decade of expertise in measuring student and employee experiences. She came to Qualtrics after working as a Research Director for Hanover Research and holds a PhD in Education Research and Policy Analysis.

Qualtrics

Dan Wheatley

Principal Solution Engineer

Dan Wheatley is the technical expert for the Qualtrics software, helping clients optimize their use of the technology to solve existing gaps in their processes. Prior to joining Qualtrics, Dan has held consulting and solution engineering roles at various technology companies for over a decade.

The world’s top brands trust Qualtrics to deliver breakthrough experiences
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