RESEARCH
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The Global State of EX Management Programs, 2021
The Global State of EX Management Programs, 2021
This research is based on a global study of 870 HR leaders from organizations that have at least 1,000 employees and are headquartered in Australia, Canada, France, Germany, Japan, Singapore, the United Kingdom, or the United States (see methodology at end of report). The survey covered a variety of employee experience (EX) management topics.
In this report, you'll learn
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- EX management is critical
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- Executive support for EX varies
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- France reports the highest EX capabilities
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- 'Technology limitations' and 'internal conflict' are the top obstacles to EX success
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