Translating Dashboard Labels

Suite
Customer Experience Employee Experience Strategy & Research
Product
Qualtrics
What's on this page

About Label Translations

Dashboard label translations include the majority of fields in your dashboard that aren’t static or data. Labels include:

Attention: Dashboard label translations cannot be used on dashboard private pages.
Attention: Org Hierarchy Names and Org Hierarchy Unit Names cannot be translated.
Qtip: These steps for translating dashboard labels also apply to Results Dashboards. The results dashboard editor’s account language will be selected as the “translate from” language. This may cause problems if users are in an account language that doesn’t already have translations set manually.

Generating a Labels File with Google Translate

Qtip: This section describes functionality that we intend to release in Q4 2025. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.
Qtip: Make sure your dashboard is customized and in a completed state before you translate it! When translating a dashboard, remember that any future edits/additions to the default language will need to be translated.

Click here to view a list of the languages that can use automatic label translation.
Click the settings gear.
gear button top of dashboard
gear button top of dashboard
Go to the Translations tab.
generating a translation file with google translate
generating a translation file with google translate
If you have a Translation Type field, make sure it says Labels.
Select Generate translation file with Google Translations.
Qtip: The language set in your Account Settings will be used as the source language for auto translation.
Check the box if you want the file to only generate translations for untranslated labels.
Use the dropdown to select a language for the translation. For a list of languages supported, see the Languages in Qualtrics page.
Click Generate file.
Qtip: Only 1 automatic translation can be processed at a time per dashboard.
Select Download translation file.
button to download label translation file
button to download label translation file
If desired, you can open this file to review and edit it manually.

Manually Creating a Labels File

For a list of languages supported, see the Languages in Qualtrics page.

Qtip: Make sure your dashboard is customized and in a completed state before you translate it! When translating a dashboard, remember that any future edits/additions to the default language will need to be translated.
Click the settings gear.
gear button top of dashboard
gear button top of dashboard
Go to the Translations tab.
translating labels in the dashboard settings
translating labels in the dashboard settings
If you have a Translation Type field, make sure it says Labels.
Within the Manually translate with file section, choose the file format.
Qtip: We generally advise sticking to TSV, since this file type is better at handling special characters outside the English alphabet.
Under Export, select from the following:
  • All labels: Translate all labels in the dashboard. This includes labels for every widget on every page.
  • Dashboard, Page, and Filter Labels: Translate only the dashboard name, page names, and filter names (not values). Comparisons and benchmarks are also included. Learn more about partial translation.
  • Widget labels from a specific dashboard page: Translate only widget fields from a specific page of your dashboard. Labels translated include most widget fields (e.g., titles, descriptions, axis labels) and text topics. Comparisons and benchmarks are also included. Learn more about partial translation.
Click Export the file.
Qtip: The Activate Dashboard dashboard permission must be enabled in order to export the translation file.
Download the file onto your computer.
Open the file in a spreadsheet editor on your computer. See Opening Translation Files for more information.
spreadsheet of dashboard translations
spreadsheet of dashboard translations
Add your translations to their corresponding language column. Here are some general tips:
  • See the List of Language Codes page for guidance about each language column.
  • Follow the file’s exact formatting for creating your translations.
  • Use the English column (EN) as a guide.
  • Copy and paste to ensure formatting is correct. Do not delete or rearrange the columns, as this will cause the import to fail and translations to be lost.
  • Please do not edit anything in the entityId or entityKey columns. Do not delete any strings of numbers and letters – these are internal IDs that identify the parts of the dashboard you are translating.
Save your file as a CSV file with UTF-8 encoding or as a TSV.
Warning: Once you’ve saved the file, do not open it again as this could cause you to lose formatting for any special characters.
Click Select a File and select your CSV or TSV file.
uploading spreadsheet to Qualtrics
uploading spreadsheet to Qualtrics
Click Import the file.

When the translation is done, a message will appear that says Translations updated successfully.

Qtip: If you’re having trouble uploading your file, see CSV / TSV Upload Issues.

Importing a Labels File

Once you have created a labels file, either manually or using Google Translate, you can import it to your dashboard.

Click Manually translate with file.
steps to manually import a translation file
steps to manually import a translation file
Click Select a file and select your label translation file.
Click Import the file.
When the translation is done, a message will appear that says Translations updated successfully.
Qtip: If you’re having trouble uploading your file, see CSV / TSV Upload Issues.

Widget Label Translation

While you’re browsing your dashboard, you may notice a translation issue you want to fix. Rather than having to edit the entire dashboard’s translation file, you can just grab the widget’s translation file and make edits to it. In other words, these steps make partial label translations for a single widget faster and easier.

Qtip: When you pull a widget’s translation file, you’re only pulling the labels. This includes text unique to the widget itself, like title, description, and axis labels. Data fields are not included in this file.
Qtip: If you’re translating a dashboard for the first time, we recommend performing a full dashboard translation instead of going widget-by-widget.

Translating an individual widget

Make sure your dashboard is in editing mode.
editing a bar chart
editing a bar chart
Click the 3 dots.
Select Edit.
Go to Display.
opening display settings to label translations
opening display settings to label translations
Click Label Translations.
Under “Export label translations,” choose a Format.
Click Export.
Edit your file as needed. See a guide to reading a translation file.
Go to your dashboard settings.
Go to Translation.
going to dashboard settings and opening translations page there to upload a file
going to dashboard settings and opening translations page there to upload a file
Follow these steps to upload your file.

Resetting a widget’s translations

Resetting a widget’s translations sets them to blank. This means the translation labels for this widget will be removed completely, including the strings in the base language. This means that once the translations are reset, any custom titles, descriptions, or labels on the widget are removed from the base language.

This can be useful if you want to rename and label a widget from scratch, including translations.

Warning: Resetting a widget’s labels deletes those labels permanently. Once reset, they cannot be restored.
Edit your widget.
Go to Display.
display settings of a bar chart with label translation settings displayed
display settings of a bar chart with label translation settings displayed
Click Label Translations.
Click Reset.
Read the warning.
new window with an option to confirm the reset
new window with an option to confirm the reset
Click Yes, reset label translations.

Now you can export the widget’s file and retranslate it, if desired.

This option only resets labels on the specific widget, not any other dashboard translations.

Supported and Unsupported Widgets

The following widgets support both label resets and label translation exports:

Widgets that support reset AND export:

  • Gauge Chart
  • Number Chart
  • Lines
  • Donut/Pie
  • Vertical Bars
  • Horizontal Bas
  • Journey Chart
  • Star Rating
  • Scatterplot
  • Record Table
  • Table
  • Scorecard
  • Rich Text Editor
  • Key Drivers
  • Word Cloud
  • Response Ticker
  • Participation Summary (EX)
  • Engagement Summary (EX)

The following widgets only support label translation exports:

  • Bubble Chart
  • Heat Map (EX)
  • Comparison (EX)
  • Question List (EX)
  • Engagement Headlines (EX)
  • Response Rate Table (EX)

Partial Label Translations

Qtip: You can only upload partial translations for dashboard labels, not data or guided action planning.

You don’t have to upload the dashboard’s entire translation all at once. You can instead upload partial translations. This makes it easy to correct translations for small edits.

export dropdown has options other than all labels
export dropdown has options other than all labels

To get a sample file for your partial translation, make sure to choose one of the following from the Export menu:

  • Dashboard, Page, and Filter Labels: Translate only the dashboard name, page names, and filter names (not values). Comparisons and benchmarks are also included.
  • Widget labels from a specific dashboard page: Translate only widget fields from a specific page of your dashboard. Labels translated include most widget fields (e.g., titles, descriptions, axis labels) and text topics. Comparisons and benchmarks are also included.
Attention: We highly recommend using the sample files we provide with the options above for the easiest experience. However, you can edit a partial translation file down further. See guidance below.

Here are some recommendations to ensure partial translations are uploaded properly.

  • Always keep the header (first) row of the exported file
  • The smallest section you can upload at a time is called an entity. Each widget is its own entity. All rows that belong to the same entity have the same entityId. You must have all of the rows related to a single entity for an import to work.
    spreadsheet highlighting items related to the same widget
    spreadsheet highlighting items related to the same widget
    Example: For example, if you’re translating your focus areas widget, you must include every row related to the focus areas widget.
    Warning: If you upload only a few of an entity’s rows instead of all of them, any previous translations you uploaded for missing rows will be deleted.
  • All of the labels for the dashboard, like page names and filter summaries, must be uploaded together. These are considered a single entity.
    Spreadsheet highlighting all labels related to a single page
    Spreadsheet highlighting all labels related to a single page
  • The best way to safely upload partial translations is to exclude all the rows of an entity you’re not translating. For example, if you’re not going to translate your focus areas widget, exclude all of the focus area rows from the file.

Deleting Dashboard Label Translations

Follow these steps to delete a dashboard label translation:

Attention: Once you delete a translation of your labels, it cannot be retrieved.
Open your label translation file.
Add [DELETE] to the column header of the language translations to be deleted.
Example: To delete the Spanish translation of your data, change the column header from “ES” to “ES [DELETE]”.
Go to your dashboard settings.
gear button top of dashboard
gear button top of dashboard
Go to the Translations tab.
importing an updated label file with delete columns
importing an updated label file with delete columns
Select Labels as the translation type.
Click Select a file and select your translation file.
Once the file is selected, click Import the file.

Managing Languages Using the Translation Memory

Translation memory allows you to store translations that can be quickly downloaded into surveys and dashboards across your brand. Once translations are uploaded to the translation memory, they can be accessed on demand by anyone in your organization.

Qtip: In dashboards, translation memory can only be used for label translations.

The dashboard translation memory is useful for the following:

  • Fetch translations: Download the translations available in your brand-wide translation memory for the labels in your dashboard. You can then upload this file to your dashboard, bringing your dashboard to the most up-to-date, brand-preferred translations.
  • Update the translation memory: Updating the translation memory is important because it keeps brand-wide translation standards up-to-date. You might do this if, for example, you just uploaded newly approved translations to your dashboard, and you want to make sure those translations are available for the rest of the organization’s use.

Navigating to translation memory

Click the settings gear.
Gears icon that navigates you to the dashboard settings
Gears icon that navigates you to the dashboard settings
Go to the Translations tab.
Manage translation section in the translations tab
Manage translation section in the translations tab
If you have a Translation Type field, make sure it says Labels.
Select Manage languages across dashboards with Translation Memory.

Fetch label translation file from Translation Memory

Follow these steps to retrieve a translation file using label translations from another dashboard.

Select the language of the translation file you want to receive. For a list of supported languages, see the Languages in Qualtrics page.
Selecting fetch labels from the dropdown within the manage language in the translation memory section
Selecting fetch labels from the dropdown within the manage language in the translation memory section
Select Only apply to empty labels if you want the file to only generate translations for untranslated labels.
Select which type of label translations you want to receive.
  • All labels: By default, the translation file will retrieve all label translations from the translation memory.
  • Dashboard, Page, and Filter labels: Only retrieve label translations for dashboard, page, and filters.
  • Widget labels from page: Only retrieve label translations for widgets in the page listed.
Click Fetch translation file.
After you’ve downloaded the file, follow the steps in Importing a Labels File to upload it into your dashboard.

Update Translation Memory with Label Translations

Qtip: You must have the Update Translation Memory user permission enabled in order to update the translation memory. For access to this feature, reach out to your Brand Administrator.

Follow these steps to update a translation file using label translations from this dashboard. In order to apply these updates to your dashboard, you’ll need to fetch the updated file using the Fetch label translation file steps listed above.

Attention: The translation memory is shared with your entire brand. Any updates to the translation memory will be reflected across the brand.
Select the language of the translation file you want to receive. For a list of supported languages, see the Languages in Qualtrics page.
Selecting update the translation memory from the manage languages across translation memory settings in the dashboard
Selecting update the translation memory from the manage languages across translation memory settings in the dashboard
Select which type of label translations you want to update.
  • All labels: By default, the translation file will update all label translations from the translation memory.
  • Dashboard, Page, and Filter labels: Only update label translations for dashboard, page, and filters.
  • Widget labels from New Page: Only update label translations for widgets.
Click Update Translation Memory.

Troubleshooting Translations

See the Dashboard Translation page for help opening files, previewing translations, fixing file formatting, and more.

Translation Compatibility

Widget Compatibility (CX)

The following widgets are compatible with label translations. Label translations refer to labels, widget names, and dashboard names. Data translations refer to categories and field names.

Label Translations
Record Table Yes
Table Yes
Text IQ Table No
Gauge Chart Yes
Number Chart Yes
Line and Bar Chart Yes
Response Ticker Yes
Star Rating Yes
Key Driver Yes
Breakdown Bar Yes
Online Reviews Widget Yes
Donut / Pie Yes
Focus Areas Yes
Text IQ Bubble Chart Yes
Coaching Priorities Yes
Action Planning Editor Yes
Frontline Reminders Yes

Widget Compatibility (EX)

The following widgets are compatible with label translations. Label translations refer to labels, widget names, and dashboard names. Data translations refer to categories and field names.

Label Translations
Question List Yes
Score Card Yes
Heat Map Yes
Engagement Summary Yes
Demographic Breakout Yes
Participation Summary Yes
Bubble Chart Yes
Comparison Widget Yes
Response Rates No
Record Grid Yes
Gauge Chart Yes
Number Chart Yes
Simple Chart Yes
Response Ticker Yes
Key Driver Yes
Pie Chart Yes
Focus Areas Yes
TextiQ Bubble Chart Yes
Line & Bar Chart Yes
Table Yes
Record Table Yes

EX Manager Report Compatibility

The following manager report widgets can be translated with dashboard labels:

  • Question List
  • Scorecard
  • Engagement Summary
  • Heat map

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