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Employee experience for the new era

Designing a world-class EX program that attracts and retains talent

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Employees have changed. The mandate is clear for organisations: Culture and employee experience have never been more important. Not just for retention, but for the bottom line of business.

What got us here won’t get us there. Written by our team of employee experience experts, this is your playbook for how best-in-class HR teams are transforming their employee experience program.

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In this ebook you’ll learn:



  • The five key performance indicators (KPIs) top HR team are using, updated to include two new measures of success
  • The 25 drivers of employee experience critical to engagement and retention
  • How to turn aha! moments into action

The world’s top brands trust Qualtrics to deliver breakthrough experiences