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Humanising feedback at scale

Michel Feaster, Qualtrics CPO, Research

Meet the next generation of feedback tools opening up a whole new way to connect with customers and employees.

Sessions and event resources

XM in Action

XM in Action

Visit the XM in Action hub for expert-led deep-dive product demos

Ellen Loeshelle

Ellen Loeshelle

Improving agent effectiveness and customer satisfaction in the Contact Center

Brad Anderson

Brad Anderson

A smarter way to listen to
your employees

Dr. Sebastian Projahn

Dr. Sebastian Projahn

Making employees a differentiator at adidas

Brad Anderson

Brad Anderson

CrossXM: Understanding the interconnectedness of
experience management

Zig Serafin

Zig Serafin

The innovations for making business more human