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The innovations for making business more human

Zig Serafin, Qualtrics CEO

Hear why organizations should be tuning into the places people are already describing their pain and work to truly understand what they need

SESSIONS

Brad Anderson

Brad Anderson

CrossXM: Understanding the interconnectedness of
experience management

Dr. Sebastian Projahn

Dr. Sebastian Projahn

Making employees a differentiator at adidas

Brad Anderson

Brad Anderson

A smarter way to listen to
your employees

Ellen Loeshelle

Ellen Loeshelle

Improving agent effectiveness and customer satisfaction in the Contact Center

Michel Feaster

Michel Feaster

Humanising feedback at scale