Introducing Certified
XM Solutions

Purpose-built solutions designed to help organizations implement improvement strategies, and drive business outcomes immediately.

Developed by the worlds leading researchers, practitioners, and industry experts, and battle-tested in real organizations for proven results.

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What are Certified XM Solutions?

Certified XM Solutions are plug-and-play experience management solutions that combine pre-loaded projects, industry-customized dashboards and analysis tools, and technology-supported action plans and workflows. New solutions are being developed every day. Join the XM movement by signing up for an existing Certified XM Solution or to help create brand new Certified XM Solutions.

  • Banking Customer Experience
  • Retail Customer Experience
  • B2B Customer Experience
  • Healthcare Customer Experience
  • K-12 Community Experience
  • Conjoint Analysis
  • Brand Tracking
  • Pricing
  • TURF Analysis
  • Concept Testing
  • Employee Engagement
  • Employee Pulse
  • Package Optimization
  • Advertising Testing
  • ...and more

With Certified XM Solutions, you get:

Validated Content & Methodology

Expert questions, dashboards, and action plans come pre-built in Certified XM Solutions. Designed by the world's top researchers and practitioners. Proven in the real world to deliver ROI for leading brands.

A Clear Path to Experience Excellence

No more guessing about where to start or the right next steps. Certified XM Solutions guide you the whole way. From data collection to acting on insights, it’s impossible to get off track as you measure, prioritize, improve—and repeat.

Ease of Use and Flexibility

With Certified XM Solutions, you’ll be up and running in minutes. Built with flexible technology that can adapt to your organization’s specific needs with drag-and-drop ease.

Continuous Improvement

Continual updates from a powerful peer network to ensure your program is always cutting edge. Proven methods shared with each update from experience management experts and industry leaders.

Discover your clear path
to experience excellence.

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