Is your company ready for a VoC program? | Qualtrics

Is your company ready for a VoC program?

For a CX or Voice of Customer (VoC) program to deliver results, you need to have the right set-up from the technology right through to buy-in across the organisation.

Whether you’re looking to super-charge your existing program or just getting started with one, our VoC Self-Assessment Checklist will help you identify:

  • How ready you are to build a customer experience program
  • Your organisation’s strengths and weaknesses
  • Simple steps you can take right now to develop better relationships with your customers

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