Terry Anderson
Author Bio
Terry Anderson is a Product XM Scientist focused on addressing challenges for businesses that deliver in-person experiences, be they retailers, grocers, banks, hotels, or destinations of any kind. She’s worked 29 of the Top 100 NRF Retailers. She has over ten years of experience in CX and advising on how best to design, implement, and manage end-to-end omnichannel listening programs.
Articles attributed to Terry Anderson
Drive positive CX and brand perception by harnessing unsolicited feedback
Introducing our native integrations with Google and Facebook reviews, which will enable businesses to power their VoC programs with insights from the channels their customers are using. Your social...
By Terry Anderson