VIRTUAL EVENT
Aligning stakeholders for modern healthcare XM
Tuesday, August 27 / 5:00 - 6:15 PM ET
Join us for an exclusive wine & cheese event where healthcare strategist, Ariel Davis, will explore strategies to align internal stakeholders for modern healthcare experience management. Historically confined to a quality or experience management team, the evolution of experience management now demands collaboration across digital leaders, contact center leaders marketing and even research leaders.
We’ll discuss
- Insights and practical approaches to foster this critical alignment and strategy
- Enabling healthcare organizations to enhance patient experiences seamlessly and effectively
- How to break down silos and forge new pathways towards integrated healthcare excellence
EVENT DETAILS
When: Tuesday, August 27, 2024 at 5:00 PM ET
Where: A calendar invitation with the Zoom link will be included in your confirmation email
Thank you for your interest in this event. Registration is now closed.
Featuring
Ariel Davis
XM Solution Strategy - Healthcare @ Qualtrics
With her expertise grounded in front-line patient care and patient experience improvement, Ariel leverages her experience to assist clients and potential customers in developing premier patient listening strategies.
Jason Sprawka
VP of Consumer Experience @ Corewell Health
Jason leads several teams that leverage human centered design to simplify the experience across the entire consumer journey. He also creates digital experiences that engage consumers deeper in their health journey.
James Bonner
VP of Quality, Safety and Experience (QSE) @ Corewell Health West
James leads a team that partners with teams and leaders throughout Corewell Health West to enhance Quality, Safety and Experience.