XM Knowledge Base
IN-PERSON EVENT_
What's next: Applying AI for business growth
JULY 25, 2024 // 3:00 - 6:00 PM PST
Edgewater Hotel
2411 Alaskan Way, Seattle, WA 98121
In a world where every customer and employee interaction defines your brand and can make or break relationships, discover how AI can transform your what-ifs into strategies that produce cost savings and sustainable growth. Join us to explore how to deliver unparalleled customer experiences and boost employee productivity with AI-powered solutions. Gain invaluable insights from our speakers to prepare your business for the AI revolution and meet the evolving demands of your market.
This complimentary event will allow you to hear from leading organizations, network with your peers, and engage with industry thought leaders.
This event will be followed with a networking happy hour on a beautiful outdoor terrace overlooking the Seattle cityscape with food and beverage provided. We will have complimentary valet and Uber vouchers for the event.
Join this event to hear
- Insights on the future of AI and its transformative impact on business strategies
- Practical strategies for adopting AI to enhance customer experiences and deliver measurable business outcomes, including ROI and retention
- Real-world use cases of how Qualtrics and other customers are advancing their experience management programs using AI, and actionable playbooks to guide your efforts
Agenda
3:00 – 3:30 PM // Registration and check-in
3:30 – 4:00 PM // Building World-Class Experiences with AI
Gurdeep Pall – President of AI Strategy @ Qualtrics
Explore the future of AI as it continues to redefine the interface between the human and the machine, including the role of XM in the new AI centric world, and profit-driving opportunities with personalization and microtargeting.
4:30 – 5:00 PM // Unlock growth with an AI-enhanced experience management platform
Daniel Strader – Director of Product Management @ Qualtrics
Discover how changing your approach to data collection and analysis can produce deeper insights and create “a-ha” moments that drive business growth. Go from information overload to feeling empowered with a unified platform designed to make it easier to deliver memorable experiences for your customers, employees, and prospects. Learn how to connect data silos across your organization, enhance privacy and trust, and build a strong, scalable XM program that adapts at your pace. Join us to see how an AI-enhanced platform can become your forever home for experience management.
4:30 – 5:00 PM // Customer spotlight
5:00 – 6:00 PM // Networking happy hour
Featuring
Gurdeep Singh Pall
President of AI Strategy // Qualtrics
With more than 30 years of experience as an executive technology leader, Pall guides the AI initiatives at Qualtrics developing powerful, generative, causal and predictive AI innovations powered by the world’s largest database of human sentiment.
Daniel Strader
Director of Product Management // Qualtrics
Dan Strader leads AI and Foundation Product Management at Qualtrics where he drives the strategy for Generative AI and ML in Qualtrics offerings. He is an established thought leader in using generative AI to ramp up XM programs while meeting the strict needs of the Enterprise.