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Designing a World-Class Digital Customer Experience Program

What you will learn from this Webinar

  • Qualtrics Prescriptive Approach and Maturity model Learn how to build, grow and scale your digital feedback program to drive insights and action to enhance the website and app experience for your visitors.
  • Designing a more personal experience Engage customers on their terms with a more human, engaging and embedded measurement experience
  • Removing roadblocks to insights Leverage your operational and experience data to derive a full picture of your digital customer experience
  • Activating your organization Ensure that the key insights will drive action and change within your organization

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Picture of Sachin Goregaoker

Sachin Goregaoker

Product Manager, Qualtrics

Picture of Juliana Holterhaus, Ph.D.

Juliana Holterhaus, Ph.D.

Subject Matter Expert, Qualtrics

More than 18,000 brands and 99 of the top 100 business schools use Qualtrics