Designing a World-Class Digital Customer Experience Program
May 29, 2018 / 10:00 am PT / 11:00 am MT
What you will learn from this Webinar
- Qualtrics Prescriptive Approach and Maturity model Learn how to build, grow and scale your digital feedback program to drive insights and action to enhance the website and app experience for your visitors.
- Designing a more personal experience Engage customers on their terms with a more human, engaging and embedded measurement experience
- Removing roadblocks to insights Leverage your operational and experience data to derive a full picture of your digital customer experience
- Activating your organization Ensure that the key insights will drive action and change within your organization
Product Manager, Qualtrics
Juliana Holterhaus, Ph.D.
Subject Matter Expert, Qualtrics