It's Time to Modernize the Patient Experience
What does it take to design and implement a modern healthcare experience for patients, families, staff, and communities? We now live in the experience economy where consumer-like experiences are changing the expectations people have when they enter the healthcare system. Join guest Faith Adams, Senior Analyst from Forrester, and Susan Haufe, Healthcare Category Leader from Qualtrics, as we dive into what it takes for a modern healthcare experience program to be successful.
What you'll learn from this webinar
- Design a more agile and innovative healthcare experience
- Deliver better outcomes for the business, patients, and staff
- Determine which KPIs you need to measure for success
Healthcare Category Leader