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Netsmart Technologies Picks Qualtrics CoreXM

Last updated:  September 30, 2020

SALT LAKE CITY and SEATTLE, Sept. 30, 2020 — Qualtrics, the leader in customer experience and creator of the experience management category, today announced that Netsmart Technologies, a company that designs, builds, and delivers electronic health records (EHRs), has selected Qualtrics CoreXM.

“Healthcare systems are under unprecedented levels of stress, and the organizations supporting them need to help provide the best information possible in order to deliver truly personalized and value-based care,” said Patty Riskind, Global Industry Leader for Healthcare, Qualtrics. “Qualtrics’ technology empowers every organization to become a system of action so they can understand feedback from stakeholders, uncover trends and insights, and quickly close any patient or employee experience gaps.”

CoreXM is the foundation of experience management and the most complete and trusted insight solution on the market. Organizations can start their XM journey using CoreXM to tap into the right listening channels, gather critical insights, and enable real-time action. To learn more, visit

About Qualtrics

Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. Over 11,000 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)––the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about. To learn more, please visit