Qualtrics and Rolling Arrays Partner to Help Organizations Across Southeast Asia Deliver World-Class Customer and Employee Experiences

Last updated:  August 16, 2021


2021-08-16

Partnership expands the growing presence of Qualtrics in Southeast Asia

Rolling Arrays becomes first certified Qualtrics reseller and delivery partner in Southeast Asia

SINGAPORE – August 17, 2021Qualtrics (Nasdaq: XM), the world’s No. 1 Experience Management (XM) provider and creator of the XM category, today announced a new partnership with Rolling Arrays, a leading provider of HR solutions that help attract, develop, and retain talent, to help organizations across Southeast Asia rapidly deliver world-class customer and employee experiences at scale.

As organisations rethink their customer and employee experience during the pandemic and in preparation for what comes next, the Qualtrics Experience Management Operating System equips businesses and governments with the insights and capabilities to continually design and improve the experiences being delivered.

Through the partnership, Rolling Arrays will provide one-stop support to help organizations implement Qualtrics and accelerate and expand the value of their investment. 

“Experience management is critical to all businesses and governments as every industry undergoes an experience-transformation in response to changes accelerated by the pandemic. The partnership with Rolling Arrays is critical to Qualtrics’ ongoing expansion in Southeast Asia, and will equip our customers with more industry-leading support, expertise, and capabilities to build their next great customer, and employee experiences,” said R.J. Filipski, Global Head of Ecosystem, Qualtrics. 

“Our team of more than 150 consultants at Rolling Arrays are experts in recommending and implementing the right and best solutions for our customers. Qualtrics is the leader in experience management, and has continually demonstrated proven value in enabling organizations of all sizes and from all industries to continually improve the experiences delivered. This combination of expertise and capabilities will help every organization across Southeast Asia confidently respond and succeed in the changing world around us,” said Manu Khetan, founder and CEO of Rolling Arrays.

The partnership expands the growing presence of Qualtrics in Southeast Asia, following the company’s commitment to hire 1,200 new employees across the broader Asia Pacific and Japan region by 2024, and opening of a data centre in Singapore in 2021. For Rolling Arrays, the partnership builds on a decade-long partnership with SAP, which has seen the company build one of the largest SAP SuccessFactors consulting teams in the region.

About Rolling Arrays

Rolling Arrays is Asia’s premier award winning HR Transformation Company, headquartered in Singapore with offices in 6 countries (Singapore, Malaysia, Hong Kong, Australia, UAE & India). Since its inception in 2009, Rolling Arrays has successfully delivered more than 200 HR transformation projects for more than 100 blue-chip clients across Asia. A consultative approach to HR Processes, HR Functions and HR Software is Rolling Arrays core expertise and the primary catalyst for its success. Rolling Arrays was recognized as Singapore’s fastest growing companies by the leading newspaper of Singapore – The Straits Times in 2020 & 2021 consecutively. In 2021, RA was ranked at the 48th spot. For more information visit https://www.rollingarrays.com/.

About Qualtrics

Qualtrics, the world’s No. 1 Experience Management (XM) provider and creator of the XM category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product, and brand. Over 13,500 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)—the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about. To learn more, please visit qualtrics.com.