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Healthcare Experience Foundation + Qualtrics

"We are excited to combine the power of the Qualtrics XM platform and the Healthcare Experience Foundation’s deep understanding of service excellence. Together, we will equip healthcare leaders to build strategies to meet the ever-changing needs of their healthcare community, as well as, maximize every discrete interaction with every person, every time."

Your work is extraordinarily important. We understand the pressures you face as healthcare leaders. The Healthcare Experience Foundation will support you to successfully launch and sustain your experience management initiatives. The path to success is simple; the work is challenging. Together, we will create a custom solution that powers achieving your goals through our expertise and the Qualtrics platform across your continuum of care.

WHY HEALTHCARE EXPERIENCE FOUNDATION?

  • Our experience driving performance results with over 400 organizations has yielded an unwavering belief that you can shape your organizational culture through innovation and engagement, creating an environment in which every person can receive and deliver the best healthcare.
  • We specialize in understanding the drivers of the healthcare experience and in helping your people cultivate the skills necessary to drive a world-class customer service strategy. We are uniquely positioned to match that experience with the Qualtrics suite of solutions. Whether you are looking to elevate your rounding strategy or create a differentiated patient experience across your continuum of care, our team of highly accomplished professionals produce best-in-class results for individuals, teams, and organizations.

Industries

Healthcare & Life Sciences

Regions served

United States & Canada

"We are excited to combine the power of the Qualtrics XM platform and the Healthcare Experience Foundation’s deep understanding of service excellence. Together, we will equip healthcare leaders to build strategies to meet the ever-changing needs of their healthcare community, as well as, maximize every discrete interaction with every person, every time."

Barry Fleming

VP of Business Development and Marketing