LVDC + Qualtrics
"At LVDC, we share 5 commitments. (i)We will get it done, on time and over time. (ii)Our primary concern is, and will always be, to guarantee the best participant experience for your respondents (never bothering them as well as always staying attractive and true to your image). (iii)We strongly believe in the power of cross-fertilization between customers’ perceptions (surveys) and hard facts provided by customer databases. (iv)Statistics are a means to an end: what matters is what they teach us and how they inform what we should do next. (v)The job is not done until we figure out how to communicate with your various audiences (notably C-suite and front-line people)."
We build and manage surveys on all types of CX metrics (NPS, CSAT, CES, win/loss…) and deliver in-depth insights thanks to our expertise in field work (web & phone), data management, advanced statistics and dataviz.
We use Qualtrics every day to serve our customers. Who better than an intensive Qualtrics user to help you?
The goal of our partnership with Qualtrics is to provide Qualtrics clients with consulting, implementing, training and processing services, so that they can get the most out of their Qualtrics platform.
Furthermore, thanks to the wide array of features offered by Qualtrics, we make sure to always suggest new ideas to improve customer intelligence.
Retail & Consumer Goods