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Messenger + Qualtrics
"The ecosystem of partners at Qualtrics magnify the value that our customers realize everyday through experience management (XM). "
Qualtrics and Messenger empower businesses to be wherever their customers are, whenever, for whatever they need. Leverage the power of Messenger as Live Chat in Qualtrics to close the digital customer service gap between agent and customer experiences.
WHY MESSENGER?
Qualtrics and Messenger put businesses directly in contact with over 1.3 billion global users, including those without a Facebook account! Businesses can utilize and integrate Messenger directly into their websites, without any extra fee. Leverage the power of Messenger as Live Chat to close the digital customer service gap between agent and customer experiences.
Industries
Media & Cable
Retail & Consumer Goods
Regions served
United States & Canada
Europe
Asia Pacific & Japan
Latin America & the Caribbean
"The ecosystem of partners at Qualtrics magnify the value that our customers realize everyday through experience management (XM). Strategic advisory and global service integration partners leverage Qualtrics technology to guide our customers through CX maturity, digital, and contact center transformation programs. Technology partners complement our platform to provide end-to-end holistic solutions at every touchpoint of the customer journey. Through our partner ecosystem, our joint customers are able to achieve key CX business outcomes by more quickly, more seamlessly, and more empathetically serving their customers."
Eric Din
Vice President, Global Alliances & Strategy, XM Discover