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Nuance + Qualtrics
"The ecosystem of partners at Qualtrics magnify the value that our customers realize everyday through experience management (XM). "
From one of the first voice recognition systems to the most advanced ambient clinical intelligence ever introduced, Nuance has played a foundational role in the emergence of conversational AI. Nuance was forged from over more than 20 years of leadership in conversational AI, creating a legacy as distinctive as their technology.
WHY NUANCE?
Nuance is a key partner for speech transcription in languages including French – including québécois – and English. Nuance is one of many options for contact center teams who look for particular language packages – or who may already rely on Nuance – to use in tandem with XM Discover.
Industries
Healthcare & Life Sciences
Financial Services
Media & Cable
Retail & Consumer Goods
Public Sector
Regions served
United States & Canada
"The ecosystem of partners at Qualtrics magnify the value that our customers realize everyday through experience management (XM). Strategic advisory and global service integration partners leverage Qualtrics technology to guide our customers through CX maturity, digital, and contact center transformation programs. Technology partners complement our platform to provide end-to-end holistic solutions at every touchpoint of the customer journey. Through our partner ecosystem, our joint customers are able to achieve key CX business outcomes by more quickly, more seamlessly, and more empathetically serving their customers."
Eric Din
Vice President, Global Alliances & Strategy, XM Discover