PeopleMetrics + Qualtrics
"The combination of Qualtrics XM technology and PeopleMetrics services is a game changer. We are now able to offer the very best to our clients – the world’s best XM software with our 20+ years experience designing, implementing, and managing XM programs of the highest complexity. Together, we will help our clients deliver the very best experiences. I could not be more excited by this partnership."
PeopleMetrics increases NPS, CSAT, and reduces churn by taking on XM design, implementation, and analysis and change management to create better experiences.
Our certified team designs programs aimed at responding to customers with empathy, handles complex programming and data integrations, and helps create frictionless experiences.
We have a 20+ year proven track record in CX, EX, and Strategic Market Research focused on Healthcare, Financial Services, and Hospitality.
PeopleMetrics’ CX, EX and research services combined with Qualtrics technology is a best in class partnership that provides clients with full service support of their XM programs. We help clients resolve complex implementation challenges and seamlessly unleash the power of Qualtrics throughout the organization. Our advisory and strategic reporting services help clients take the right actions to improve NPS, CSAT and churn, helping to realize ROI on their Qualtrics investment.
Healthcare & Life Sciences
Utilities & Energy
United States & Canada
Asia Pacific & Japan
Latin America & the Caribbean