PercepcionesCX + Qualtrics
"Actionable insights are at the core of becoming customer centric and having the best XM technology and knowledge partner will allow us to empower Latin American companies in their continuous efforts to grow, differentiate and compete globally. We look forward to taking XM to a new level in Latam."
PercepcionesCX can help you develop and implement an integral XM program that includes measurement, listening, understanding, taking action, maximizing ROI, aligning your whole organization and implementing the best technology to manage it. The ultimate goal: becoming a customer centric organization.
There are no universal XM program models, that is why our job is to adapt the world’s best practices to your company’s particular market, category, maturity, culture and customers. We know Latin America and it’s challenges.
Together Qualtric’s leading XM knowledge and technology combined with PercepcionesCX’s Latin America market expertise and network we are the best qualified consultancy to enrich the lives of customers, employees and all stakeholders of companies who put customers at the center of their organizations.
Healthcare & Life Sciences
Retail & Consumer Goods
Latin America & the Caribbean