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Quantum Metric + Qualtrics

"Quantum Metric and Qualtrics connect customer feedback and sentiment data with visibility and analytics to provide digital leaders with a wealth of actionable insights that can create a virtuous loop of data-driven and human-centered product design."

Quantum Metric helps organizations build better digital products faster. Our Continuous Product Design Platform gives business and technical teams a single version of truth that’s automatically quantified and based on what matters most — your customer’s perspective. The result: Teams are aligned, learn faster, and release with confidence.

WHY QUANTUM METRIC?

Quantum Metric for Qualtrics helps customer experience teams validate, reproduce, and quantify the business impact of customers’ digital experiences. Integrate Quantum Metric and Qualtrics to gain clearer visibility into every customer journey. When you pair customer feedback from Qualtrics with behavioral and technical insights from Quantum Metric, you’ll gain much deeper context and reasoning behind your customer observations.

Visualize the experience: For every piece of customer feedback, watch the high fidelity session replay in the Quantum Metric platform

No more squeaky wheels: Click on “see more like this,” to instantly quantify how many other customers had the exact same experience. Prioritize based on 100% of customer experiences.

Personalize surveys: With our real-time insights, ask the right questions at the right time. Increase survey completes and customer engagement.

Industries

Retail & Consumer Goods

Travel & Hospitality

Media & Cable

Financial Services

Utilities & Energy

Regions served

United States & Canada

Europe

"As customer expectations rise, brands must accelerate their digital transformation; there is mounting pressure to prioritize experiences that drive the highest return on investment as quickly as possible. Quantum Metric and Qualtrics connect customer feedback and sentiment data with visibility and analytics to provide digital leaders with a wealth of actionable insights that can create a virtuous loop of data-driven and human-centered product design."

Mario Ciabarra

CEO