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RevGen + Qualtrics
"The RevGen and Qualtrics partnership provides an engine to help clients harness the power of data, analytics and technology to deliver on their EX and CX strategic goals. This powerful partnership gives us the ability to augment our advisory services, solutions, and CX execution as a service to drive closed loop operational performance from understanding customers to realizing value."
Whether you are looking to build a new Voice of the Customer program, optimize and mature an existing one, or create actionable customer journeys, RevGen delivers. Our expertise lives at the nexus of business value, technology services, and data analysis, empowering our clients to grow and thrive in a constantly evolving digital world.
WHY REVGEN?
At RevGen Partners, we’re experts in shifting organizations into a customer-centric perspective by aligning the necessary data, analytics, and methodologies, while using Qualtrics as the platform to enable it all. Our services are a natural fit with Qualtrics, as one of our specialties is CX Analytics — a key enabler and accelerator for using Qualtrics to maximize CX ROI. With Qualtrics, we are able to drive true closed loop operational execution of strategy: from understanding and listening to customer needs and sentiment to realizing and reporting on business value.
Our deep understanding of data, our omni-channel contact center advisory expertise, and our real-world results using Qualtrics to drive novel and actionable CX and EX insights are only part of what makes us such a valuable partner. Our objective is always to empower our clients to reach beyond their goals. We do this by embedding our values of Respect, Integrity, Stewardship, and Enjoyment into everything we do.
RevGen’s record speaks for itself: over 90% of our clients re-engage with us.
Industries
Media & Cable
Communications
Financial Services
Insurance
Healthcare & Life Sciences
Regions served
United States & Canada
"The RevGen and Qualtrics partnership provides an engine to help clients harness the power of data, analytics and technology to deliver on their EX and CX strategic goals. This powerful partnership gives us the ability to augment our advisory services, solutions, and CX execution as a service to drive closed loop operational performance from understanding customers to realizing value."
Jeniffer Walsh
Customer Experience Practice Leader