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Sierra Digital, Inc. + Qualtrics
"Looking forward, Sierra Digital will be the go-to partner for system integration between Qualtrics and SAP. Our goal is to substantively contribute to the customer’s ability to increase their NPS score. We will add value partner by providing insight through innovation to improve the customer experience. We look forward to sharing success stories through a complete library of use cases covering multiple industries."
Sierra helps companies to meaningfully connect experiences with operations in ways that assure the optimization of each. Inspired by the Qualtrics XM Platform, Sierra prizes total satisfaction of the customer as our primary focus; our analytics and insights drive peak performance.
WHY SIERRA DIGITAL?
Qualtrics CX extends limitless possibilities to businesses who aim to enrich and enliven the customer experience. In lock step with Qualtrics, data integration and predictive analytics from Sierra make front end discovery immediately appreciated in the back-end, and thus actionable. Thereby, Qualtrics and Sierra produce peak performance in the form of the following business outcomes:
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Cost minimization
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Immediate margin & top-line growth
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Loyalty/retention optimization; churn reduction
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Superior customer experience and satisfaction
Industries
Retail & Consumer Goods
Manufacturing
Utilities & Energy
Public Sector
Education
Regions served
United States & Canada
"Looking forward, Sierra Digital will be the go-to partner for system integration between Qualtrics and SAP. Our goal is to substantively contribute to the customer’s ability to increase their NPS score. We will add value partner by providing insight through innovation to improve the customer experience. We look forward to sharing success stories through a complete library of use cases covering multiple industries."
Senthil Kumar
Chairman & CEO