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TTEC Digital + Qualtrics

"The digital world demands tailored, seamless, and integrated experiences for every customer and employee. With our CX strategy and technology innovation services, combined with the power of the Qualtrics platform, together we can help customers turn insights into action and redefine the experience economy."

TTEC Digital is a full-service Customer Experience consulting and solution delivery provider focused on helping organizations create better experiences for their customers. With an unparalleled breadth of knowledge and experience, and partnerships with leading technology vendors, TTEC Digital is uniquely suited to address any CX challenge.

WHY TTEC DIGITAL?

TTEC, a global company, has a plethora of clients within the contact center space, with implementation partnerships with some of the biggest contact center brands (Genesys, AWS and Cisco) and a wealth of knowledge across the 15 components that make up an end-to-end contact center experience. Cross this with our deep knowledge across customer experience practices, we enable our customers to understand their total experience, where to survey and what questions to ask to ensure they are focusing on the most important areas to improve across their customer’s experience.

Industries

Public Sector

Financial Services

Healthcare & Life Sciences

Retail & Consumer Goods

Regions served

United States & Canada

"The digital world demands tailored, seamless, and integrated experiences for every customer and employee. With our CX strategy and technology innovation services, combined with the power of the Qualtrics platform, together we can help customers turn insights into action and redefine the experience economy."

Larry Mead

Vice President of Business Transformation