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Cards
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INTRODUCING FRONTLINE XM_
Making business
more human starts
at the
frontlines
Your customers and employees
are telling you how they
feel.
Qualtrics XM Discover allows you to understand what
people are saying about your company, wherever they're
saying it. From the contact
center to social media to
online reviews—and everywhere in between.
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BUSINESS VALUE REALIZATION_
Take actions
that make an impact
Go beyond measurement and take the actions that will generate real business value. Designed to be scalable and sustainable, CustomerXM helps you drive action throughout the organization.
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Omni-channel
Listening_
Hear every voice.
Even the quiet ones.
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Natural language
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Understand the difference
between 🤬 and 😤..
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Ready to take your customer
experience to the next
level?
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agent
effectiveness_
Coach agents who flip
the script, to help
keep customers
from
flipping out.