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Humanizing feedback at scale

Michel Feaster, Qualtrics CPO, Research

Meet the next generation of feedback tools opening up a whole new way to connect with customers and employees.

Sessions and event resources

Full Session

Full Session

The inspiration & innovations that are making business more human

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XM in Action

XM in Action

Visit the XM in Action hub for expert-led deep-dive product demos

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Malcolm Gladwell with Stephanie Mehta

Malcolm Gladwell with Stephanie Mehta

Untangling the contradictions
in conversation

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Ellen Loeshelle

Ellen Loeshelle

Improving agent effectiveness and customer satisfaction in the Contact Center

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Brad Anderson

Brad Anderson

A smarter way to listen to
your employees

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Dr. Sebastian Projahn

Dr. Sebastian Projahn

Making employees a differentiator at adidas

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Brad Anderson

Brad Anderson

CrossXM: Understanding the interconnectedness of
experience management

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Zig Serafin

Zig Serafin

The innovations for making business more human

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