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Introducing
XM Discover

CHANNELS

  • 2.6k
  • 1.3k
  • 471

INTENT

76%

WANTED TO CHANGE FLIGHT

EMOTION

37%

DISAPPOINTED

INTENSITY

7

HIGH / UPSET

ROOT CAUSE

CHANGE FEE MORE THAN REBOOKING

discover

Your customers and employees are telling
you how they feel. With the world’s most
advanced conversational analytics, now
there’s a smarter way to listen.

Learn More

Enterprise XM Solutions


Uncover the products, services,
and experiences that customers
and employees want next.

Watch On Demand Demo LEARN MORE CORE XM RESEARCH & INSIGHTS CONJOINT ANALYSIS

Decrease churn.
Increase customer lifetime value.
Reduce cost to serve.

Watch On Demand Demo LEARN MORE Digital CX Closed loop follow-up Customer Retention

Attract and retain talent.
Increase engagement.
Improve productivity.

Watch On Demand Demo LEARN MORE Employee engagement EmployeeXM for IT Employee Pulse

Improve product market fit.
Increase share of wallet.
Decrease time to market.

Watch On Demand Demo LEARN MORE Pricing Optimization Concept Testing Market Segmentation

Acquire new customers.
Increase market share.
Improve awareness and perception.

WATCH ON DEMAND DEMO Advertising optimization Brand Tracking

Expert designed programs.
White-glove implementation
and management.

LEARN MORE XM Program Design & XM Institute Qualtrics Partner Network Consulting Services

The business operating system for XM

1

Listen + Remember

Capture and store all your experience data from customers and employees in a single system of record for every interaction across the organization.

2

Process + Understand

Powerful, predictive analytics make sense of your entire dataset, and proactively recommend the actions to take next.

3

Build a culture of action

Intelligent, customizable workflows automatically alert the right people, and trigger actions in every part of the organization.

Great experiences start
with great research


Get started with the world’s most trusted research software. Drag-and-drop simplicity. Automated analytics. It’s sophisticated research made simple.

Why Qualtrics?


+

85%+

of the Fortune 100
use Qualtrics

+

450M+ ACTIONS

automatically
triggered for
companies in 2021

+

LEADER

in Voice of the Customer by Gartner

+

VOTED
LEADER

in Enterprise Feedback
Management Experience by G2 in Winter 2021

+

2M
USERS

in 100+ countries

+

LEADER

in Employee Experience
Management by
Forrester

Get started with your
personalized demo

Complete the form to get in touch with our sales team to see the XM platform in action. We’ll show you how you can use Qualtrics to design and improve the experiences you deliver across your organization.

Request Demo

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