Experience Management

Accelerating support to protect government sensitive data

At a time when cloud security protocols are more important than ever, Qualtrics is continually expanding the scope of our security and compliance programs to ensure the highest levels of security are met for government agencies.

Today, Qualtrics announced it’s XM Platform™ has attained SOC2 Type II attestation with plans to enable U.S. Department of Defense (DoD) Impact Level 4 (IL4) data. This will empower DoD personnel, contractors, and other stakeholders to leverage the XM Platform to listen to and act on the needs of their people, at scale, while staying compliant with laws, regulations, and government-wide policies.

By leveraging the XM Platform, DoD agencies will be better able to manage workloads including export-controlled data, privacy information, and protected health information as well as other controlled unclassified information. Teams will be better equipped to obtain experience data from service members on their readiness, environment, and the tools they use to support the mission. This becomes a force multiplier, decreasing costs and increasing the speed for leadership to listen, understand, and take meaningful action on the challenges faced by our nation’s service members and their families.

The Qualtrics XM Platform maintains security certifications including ISO 27001, DoD IL2, and FedRAMP Moderate. Qualtrics is also HITRUST certified, which means its technology platform provides customers the tools they need to manage HIPAA compliance. In addition to planning for DoD IL4, Qualtrics is also planning for FedRAMP High certification to protect some of the government’s most sensitive, unclassified data.

More than 350 state and local government organizations and 90 federal offices–including every federal cabinet-level department–trust Qualtrics to gather actionable experience data. These offices rely on Qualtrics to deliver a responsive, inclusive, and transparent government for everyone while protecting the most sensitive data.

Our team will continue to provide more experience management features, services, and security capabilities to the government than any other provider. To learn more about how Qualtrics is supporting government entities, please visit our website.


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