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Research report

Benchmarking the hiring and workforce experiences of US government employees

Qualtrics and CivicPulse surveyed 1,000+ federal, state, and local government employees and candidates who recently applied to government jobs to learn more about their hiring and workforce experiences.

The purpose of this research is to help governments at all levels better understand the role that hiring and work experiences are playing in their ability to recruit and retain talent. The goal is to help improve the design and delivery of public sector hiring experiences. Government organizations’ ability to deliver policies, programs, and services to the people they serve rests primarily on the workforce. This report offers a first step to strengthening government institutions across the US.

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Download this report to learn about:


  • Benchmarking the hiring experience: a look across local, state, and federal government
  • Benchmarking the workplace experience in state and local government
  • Diversity, equity, and inclusion (DEI) in hiring across state and local government
  • Remote work trends in state and local government

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