Skip to main content
Qualtrics Home page

Clarabridge ebook

In case of emergency: 6 rules of social media crisis management

SOcial media

Sooner or later, your business will have to deal with an urgent situation—and your social team is likely to be on the front line. Whether you like it or not, you need to be armed for it.

Be Prepared for Social Media Emergencies

This eBook details essential best practices for planning and implementing your social crisis management procedures. You’ll discover how to act confidently and mitigate the risks of a crisis from seriously damaging your reputation.

Download Now

By submitting this form, you agree to receive marketing information from Qualtrics as set out in our Terms of Service & Privacy Statement. You may unsubscribe at any time.
By providing this information, you agree that we may process your personal data in accordance with our Privacy Statement
By submitting I agree to Qualtrics' Terms of Service & Privacy Statement

Step /2

In this guide you’ll learn

  • Use social as the primary channel for external crisis communication
  • Actively get all stakeholders on board with your crisis plan
  • Take crucial next steps based on proven concepts for crisis management (with a useful checklist attached!)

18,000 brands have switched to Qualtrics