XM Knowledge Base
Ebook
5 key areas to focus on
during a downturn
After three years of disruption and change, HR leaders and people managers are now faced with navigating even further economic uncertainty.
Having an engaged, productive, and empowered workforce that feels a sense of security is essential to remain competitive, yet the challenge for these leaders and managers is that economic shifts also risk people becoming overworked or burned out as companies look to do more with less.
The good news for HR leaders and people managers is that the muscle they’ve developed over recent years — to listen more, understand what really matters to their people, and then take action to improve their experiences — is what will stand them in good stead for what’s ahead.
In this guide you’ll learn:
- How to focus on what matters most in times of disruption
- 5 EX KPIs your organization can better measure and act upon
- The 25 most impactful drivers for these KPIs