Skip to main content

CXpert Webinar Series: Season 1

Dialogs are different: analyzing conversational data


Every good conversation starts with good listening. As CX or customer service professionals, we aim to listen to our customers holistically. Deriving information from dialogues — the actual words of the customer — requires a different technique than unsolicited uni-directional feedback that comes from surveys or reviews. This session will highlight Clarabridge’s latest Interaction Analytics enhancements, including enrichments, visualizations and analytics techniques.

Watch Now

By providing this information, you agree that we may process your personal data in accordance with our Privacy Statement
By submitting this form, you agree to receive marketing information from Qualtrics as set out in our Terms of Service & Privacy Statement. You may unsubscribe at any time.
By submitting I agree to Qualtrics' Terms of Service & Privacy Statement

Step /2

More than 13,000 brands and 99 of the top 100 business schools use Qualtrics