XM Knowledge Base
CXpert Series Season 3:
Bot Or Not? Humanizing Chatbots
As digital channels become a preferred way for customers to interact and communicate with brands, join this session to learn how to improve interactions on those channels with a deep dive into how to program your bots to be more human-like and empathetic.
CXpert Series Season 3:
Bot Or Not? Humanizing Chatbots
As digital channels become a preferred way for customers to interact and communicate with brands, join this session to learn how to improve interactions on those channels with a deep dive into how to program your bots to be more human-like and empathetic.