XM Knowledge Base
CXpert Webinar Series: Season 3
This call may be recorded, but not listened to
People call into your contact center because they want to be heard. Join this session to learn how to really listen to your customers, analyze these interactions at scale, and uncover meaningful insights that improve the customer and employee experience within your contact center.
CXpert Webinar Series: Season 3
This call may be recorded, but not listened to
People call into your contact center because they want to be heard. Join this session to learn how to really listen to your customers, analyze these interactions at scale, and uncover meaningful insights that improve the customer and employee experience within your contact center.