How TSA implements strong social strategies
Travel can be stressful. No one knows that better than the Transportation Security Administration, better known as TSA. To minimize that stress, TSA has undertaken a customer-focused social media strategy to proactively share travel tips and breaking news with travelers before they reach the airport.
Watch this webinar to discover:
- How Clarabridge Engage enables TSA to track employee performance and create better customer experiences
- How deep social listening in Clarabridge Engage lets TSA monitor its brand reputation and presence across social media
- What smarter, better, faster digital customer care means for realizing social strategies