XM Knowledge Base
ON-DEMAND DEMO
Preview the CX technology digital leaders have turned to
Despite heavy investments in digital technology and transformation over the last decade, research indicates that most brands are still underdelivering in digital. In fact, four out of five consumers say the experience they get from businesses over digital channels isn’t good enough.
In this short demo, you’ll see how Qualtrics CustomerXM for Digital is helping brands listen to their customers across the digital journey, understand their feedback—its actionability and business impact, and act on that feedback to increase conversion and drive innovation.
In this short demo webinar, you will preview how to:
- Use targeted listening to identify experience gaps across the digital journey
- Take action on customer sentiment and verbatim feedback to improve conversion
- Improve brand perception and your app store ranking by improving the in-app experience