XM Knowledge Base
ON-DEMAND DEMO WEBINAR
Close experience gaps on the go with the XM Mobile app
In this on-demand economy, customers expect speed and convenience. Whether that’s ordering food with just the push of a button, having packages delivered within hours, or having a company resolve an issue in the moment.
With the power of the Qualtrics XM mobile app you can empower everyone in your organization — wherever they are — to close experience gaps and deliver an effortless experience across the customer journey.
In this brief product demo, learn about popular use cases and the core functionality that can help you monitor experience gaps, drive faster resolution times, and improve customer satisfaction scores.
Here’s what to expect:
- Better understand the flexibility of the XM mobile app, from popular use-cases to key personas
- Learn how to monitor experience gaps with personalized push notifications so you never miss a moment to act
- How to use dashboards and ticketing to close the loop faster on support tickets directly in the app