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X4 ON-DEMAND - 41 min

Balancing Bandwidth
in the Contact Center

Maximize the value of your contact center by giving your agents the tools and the time to do what they do best – look after your customers. Join us to find out how to use AI and automation to your advantage so your agents are able to deliver a personalized service experience every time.

This session was shared live at X4 Summit 2023 in Salt Lake City on Mar 7-9 2023, when leaders from the world’s most iconic brands shared the experiences delivering breakthrough business results. Learn more about the event and stay up to date on 2024 information here.

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Picture of Ellen Loeshelle

Ellen Loeshelle

Director, Product Management // Qualtrics

More than 16,000 brands and 99 of the top
100 business schools use Qualtrics