XM Knowledge Base
How COVID Affects Campus Reopening
A new nationwide study from the front lines of campus reveals that 22% of all students, faculty, and staff do not think that their school will be able to reopen and stay open safely. Many in the campus community say their colleges lack important contact tracing and symptom-checking tools. As students struggle with learning remotely, many say they’ve considered leaving, and remote learners are seriously questioning the value of what they’re paying for.
How sustainable is reopening?
Given current actions by administrators, a quarter of students and staff think that school will not be able to reopen (or stay open) safely.
% of respondents who say they are not confident school will physically reopen safely
| 0% | 40% |
|---|---|
| Students | |
| Staff | |
| Faculty |
Not feeling heard
say school administrators haven't asked for any student input about reopening
Value gap in online instruction
Students receiving college instruction mostly online say they are getting far less value compared with their peers
| 0% | 100% |
|---|---|
| Bad value | |
| Neutral | |
| Good value |
Students receiving college instruction mostly in person are overwhelmingly satisfied with the value they receive
| 0% | 100% |
|---|---|
| Bad value | |
| Neutral | |
| Good value |
Feedback matters
Staff who don’t feel heard are twice as likely to leave
Faculty and staff who are dissatisfied with how the administration listens intend to leave their institution