Rybbon Rybbon

Integration

Rybbon

Automatically reward Qualtrics survey respondents with instant rewards or points using Rybbon’s integrated incentives management platform.

Core Experience

Customer Experience

Created By

Rybbon

COST

Included with License

Simplify your incentives management process with an easy-to-use central portal for your Qualtrics survey programs. Rybbon offers two rewards solutions: instant rewards and points-to-rewards.

With instant rewards, our 2-way integration enables you to send a reward upon survey completion. With our points-to-rewards solution, called PointsJoy, survey participants earn points that are redeemed for exciting rewards.

Both solutions enable respondents to choose from a custom-curated gallery of 50+ rewards from brands including Amazon.com, Visa, Mastercard, donations and many more. Rybbon distributes rewards to respondents in 150+ countries. Our 100% refund policy ensures you never waste your budget on unclaimed rewards.

Outcomes Delivered

  • Save time by reducing your administrative work by up to 70%
  • Automatically receive a 100% refund for any unclaimed rewards
  • Drive higher response rates, participant engagement, and retention

Category Tags

Rybbon’s Instant Rewards Solution

Rybbon automatically delivers rewards upon survey completion. Rybbon can obtain the respondent’s email from the Qualtrics contact record, a survey question or an embedded field. Need to keep the survey responses anonymous? No problem. Rybbon can separately prompt the respondent for their email at the end of the survey.

  • Reward approval workflow and reward caps
  • 2-way data sync with Qualtrics
  • Trusted rewards delivery from your email domain
  • Curated reward choices
  • 100% refunds on unclaimed rewards
  • Multi-account functionality

Rybbon’s Points-to-Rewards Solution (called PointsJoy)

Our points-to-rewards solution gives participants a lasting reason to complete surveys and activities. Encourage your participants to take a desired action by offering points that can be redeemed for exciting rewards. Points-based incentives increase respondent participation while fostering a commitment to continued participation in your research panel or insights community.

  • XM App to easily award points from Qualtrics surveys
  • Track and manage points balances easily
  • Create rules to send rewards when a user’s points exceed a set threshold.
  • Or, Reward Gallery within your existing panel or community portal
  • Reports to stay on top of points liabilities, budget and trends

Additional Resources

  • More information from Rybbon: https://www.rybbon.net/qualtrics-integration/
  • Article: Increasing Survey Response Rates: Why it Matters
  • Article: Points vs. Instant Rewards – How to Choose the Right Incentives
  • Article: How Pandora’s Consumer Insights Team Leverages Rewards

Solution Details

Required License: Qualtrics Developer Tool / API license

If you’re an existing Qualtrics customer, contact your Account Executive. If you do not know your Account Executive, please request a demo above.

Already have the integration and looking for help? Then visit Rybbon’s support at https://www.rybbon.net/contact/ or call support at 1-888-733-6521. Rybbon is responsible for support of the integration with Qualtrics.

Languages

English

Category Tags

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