Integration

Rybbon

Automatically reward your Qualtrics survey respondents with the Rybbon integration.

COST

Included with License

Request Demo

CORE EXPERIENCE

Customer Experience

CREATED BY

Rybbon

Simplify your survey incentive management process with an easy-to-use central portal for your Qualtrics data and research programs. The Qualtrics + Rybbon 2-way integration enables you to automatically distribute rewards to respondents in 150+ countries.  Respondents can choose from a custom-curated gallery of 50+ rewards from the likes of Amazon.com, Visa, Mastercard, PayPal, donations and many more.  Rybbon’s 100% refund policy for any unclaimed rewards ensures you never waste your budget on unclaimed gifts.

OUTCOMES DELIVERED

  • Save time by reducing your administrative work by up to 70%
  • Automatically receive a 100% refund for any unclaimed rewards
  • Drive higher response rates, customer engagement, and retention

CATEGORY TAGS

Customer ExperienceIntegrationsXM Platform

How it works:  2-way Qualtrics + Rybbon integration
Respondents are prompted for a reward delivery email after they complete the survey.  Rybbon verifies the email, sends the reward and tracks every reward delivery.  Optionally, you can review and approve recipients before sending rewards. Each participant’s reward status is updated in Qualtrics to give you the full picture in one place.

Key Points:

  •  Use any distribution method
  • Keep responses anonymous
  • Approve recipients as needed
  • Seamlessly integrates with standard surveys

Deliver survey rewards with your trusted email and brand

Survey rewards will arrive from your trusted email address so that they are recognized and don’t get lost in recipients’ inboxes.  You can customize the mobile-friendly format with your logo, messaging and images.  Tailoring the reward experience enhances customer value and creates goodwill towards your business.

Additional Resources

  1. More information from Rybbon: https://www.rybbon.net/qualtrics-integration/
  2. Article: How Should You Reward Your Research Panel?

SOLUTION DETAILS

Required License: Qualtrics Developer Tool / API license

If you’re an existing Qualtrics customer, contact your Account Executive. If you do not know your Account Executive, please request a demo above.

Already have the integration and looking for help? Then visit Rybbon’s support at https://www.rybbon.net/contact/ or call support at 1-888-733-6521. Rybbon is responsible for support of the integration with Qualtrics.

LANGUAGES

English

CATEGORY TAGS

Customer ExperienceIntegrationsXM Platform